Terms of Service

1. Acceptance of terms

By creating an account, placing an order, or applying as a designer on NIDUAR, you agree to these Terms of Service. If you do not agree, please do not use the platform. We may update these terms; continued use after changes constitutes acceptance.

2. The platform

NIDUAR is a curated marketplace that connects customers with independent and emerging fashion designers. NIDUAR facilitates transactions but is not the seller of record for individual products — each designer is responsible for the items they list.

3. Accounts

• You must be at least 18 years old to create an account and make purchases.
• You are responsible for keeping your login credentials secure.
• You may not create accounts on behalf of others without their consent.
• We reserve the right to suspend or terminate accounts that violate these terms.

4. Orders and payment

• All prices are displayed in EUR unless otherwise stated and are inclusive of applicable taxes.
• Payment is processed securely through Stripe. NIDUAR does not store card details.
• An order is confirmed only after successful payment and a confirmation email is sent.
• NIDUAR reserves the right to cancel any order due to stock errors or pricing mistakes, with a full refund issued promptly.

5. Shipping and delivery

Estimated delivery times are provided by individual designers and are not guaranteed. NIDUAR is not liable for carrier delays. Risk of loss passes to you upon dispatch. You are responsible for any import duties or taxes applicable in your country.

6. Returns and refunds

Our returns policy is designer-specific. Each product listing will indicate the applicable return window (typically 14 days from receipt for unworn, unaltered items in original packaging). To initiate a return, contact us at hello@niduar.com with your order number. We will coordinate with the designer and process your refund within 10 business days of receiving the returned item.

Items marked as Final Sale are non-returnable.

7. Designer terms

Designers accepted onto the platform agree to:

• List only original work they have the rights to sell.
• Maintain accurate stock levels and update listings promptly.
• Fulfil orders within the stated processing time.
• Comply with applicable consumer protection laws in their jurisdiction.
• Not circumvent NIDUAR by directing customers off-platform.

NIDUAR may remove designer accounts or listings that do not meet our curation standards or violate these terms, at our sole discretion.

8. Intellectual property

All content on NIDUAR (editorial copy, design, branding, AI-generated style profiles) is owned by or licensed to NIDUAR. Product images and descriptions remain the intellectual property of the respective designers. You may not reproduce, distribute, or create derivative works from NIDUAR content without written permission.

9. Prohibited conduct

• Using the platform for any unlawful purpose.
• Attempting to access accounts or data that are not yours.
• Submitting false or misleading information.
• Scraping or data-mining without authorisation.
• Interfering with the platform's operation or security.

10. Limitation of liability

To the fullest extent permitted by law, NIDUAR's liability for any claim arising from these terms or use of the platform is limited to the amount paid for the relevant order. We are not liable for indirect, consequential, or incidental damages. Nothing in these terms excludes liability for death or personal injury caused by negligence, or for fraud.

11. Governing law

These terms are governed by the laws of Portugal. Any disputes will be subject to the exclusive jurisdiction of the courts of Lisbon, without prejudice to your rights as a consumer under applicable EU law.

12. Contact

For any questions about these terms, contact us at hello@niduar.com.